Isuzu UTE Australia Survey Rewards Promotion 2025
Terms and Conditions

Promoter

Isuzu UTE Australia Pty Ltd (ABN 80 129 563 739), 1000 Wynnum Road, Cannon Hill QLD 4170.

Competition Period

Entry Period 1: 12.01am (AEDT) on 01/01/2025 to 11.59pm (AEDT) on 31/03/2025. 
Entry Period 2: 12.01am (AEDT) on 01/04/2025 to 11.59pm (AEST) on 30/06/2025. 
Entry Period 3: 12.01am (AEST) on 01/07/2025 to 11.59pm (AEST) on 30/09/2025.
Entry Period 4: 12.01am (AEST) on 01/10/2025 to 11.59pm (AEDT) on 31/12/2025.

Who can enter?

Only Australian residents who:

(a) are aged 18 or over;
(b) are or represent a private, ABN, TPI or Primary Producer customer that has:
      (1) purchased a new Isuzu D-MAX or MU-X from an authorised Isuzu UTE Dealership (Eligible Vehicle); and/or
      (2) had an Eligible Vehicle serviced at an authorised Isuzu UTE Dealership; and/or
      (3) had an Eligible Vehicle repaired under warranty at an authorised Isuzu UTE Dealership; and
(c) are invited by the Promoter to enter.

Who can't enter?

(a) Directors, officers, managers and employees (and their immediate families) of:
      (i) the Promoter; or
      (ii) the agencies, companies or participating premises associated with this competition; or
      (iii) an authorised Isuzu UTE Dealership;
(b) government, fleet, rental, non-profit buyers and buyers of demonstrator or used/second-hand vehicles; and
(c) anyone who is not invited to participate by the Promoter.

Where will the competition run?

The competition will run in all Australian States and Territories.

Entry instructions

To enter, you must, during an Entry Period, click the link in the promotional email you receive from the Promoter and follow the instructions to complete and submit the promotional survey before the end of the relevant Entry Period.

Each promotional survey submitted during the Competition Period equals 1 entry into the competition.

The Promoter is not responsible if your mobile device/desktop is not sufficiently capable for the purpose of submitting an entry.

How many winners will there be and how will they be chosen?

There will be up to 400 winners determined in respect of this competition – up to 100 per Entry Period.

There will be a draw conducted in respect of each Entry Period.

The draws will be conducted at 12pm (AEST/AEDT as relevant) on 09/04/2025 for Entry Period 1, 09/07/2025 for Entry Period 2, 08/10/2025 for Entry Period 3 and 14/01/2026 for Entry Period 4 at Gadens Lawyers, Level 13, 447 Collins Street, Melbourne VIC 3000.

The first 100 valid entries drawn randomly in each draw from the entries received during the relevant Entry Period will each win a prize.

Entries received in respect of each draw will not roll over to subsequent draws.

The Promoter may draw additional reserve entries in a draw and record them in order, in case a winning entry/entrant is deemed invalid or a prize is unclaimed (Reserve Entrants).

What can I win?

There are up to 400 prizes available – up to 100 per Entry Period.

Each prize is a $500 digital pre-paid open loop card.

Winners will be sent an email to their nominated email address (as provided in the survey) with a link to the digital pre-paid open loop card redemption website. To claim their prize, they must click on the link and follow the instructions. It is an entrant's responsibility to ensure that they enter their email address correctly. If they fail to enter their email correctly, the prize will be forfeited.

Total prize pool

The total prize pool is up to $200,000.

How many times can I enter?

You can enter multiple times, provided you only enter once per each promotional email you receive for each Eligible Vehicle purchased and/or serviced and/or repaired. Each entry must be submitted separately in accordance with these Terms and Conditions.

How and when will the winner/s be informed?

Winners will be notified in writing by email within two business days of determination.

Winners will have their name and state/territory of residence published on www.isuzuute.com.au/survey-terms-and-conditions on 16/04/2025 for Entry Period 1, 16/07/2025 for Entry Period 2, 15/10/2025 for Entry Period 3 and 21/01/2026 for Entry Period 4.

Unclaimed prize/s

There will be no unclaimed prizes. All prizes will be automatically awarded to winners via email to the email address associated with their entry.

Collection and use of your personal information

If you are a winner, you must take part in all publicity, photography and other promotional activity as the Promoter requires, without any compensation. You consent to the Promoter using your name and image in any promotional or advertising activity.

The Promoter may collect your personal information directly or through its agents or contractors. The Promoter will use your personal information to conduct and manage the competition. The Promoter may disclose your personal information to its related companies, Isuzu UTE Dealerships, agents and contractors to assist in conducting this competition, communicating with you or storing data. This may include disclosures to organisations outside Australia including in places such as Japan, Thailand, USA, Canada and Ireland.

By entering, you consent to the Promoter keeping your personal information on its database to use for future marketing purposes, including contacting you by electronic messaging provided that where required by the Spam Act 2003 (Cth), the Promoter includes a functional unsubscribe facility in each direct marketing communication it sends you that you may use to opt-out of any further such communications and provided that the functional unsubscribe facility complies with the Spam Regulations 2021 (Cth). By entering, you consent to receive email or SMS messages from the Promoter without any functional unsubscribe facility if they relate primarily to the conduct of this competition.

The Promoter’s Privacy Policy (see https://www.isuzuute.com.au/privacy-policy) includes information about:

(a) how to seek access to the personal information the Promoter holds about you and seek correction of the information; and
(b) how to complain about a privacy breach and how the Promoter will deal with such a complaint.

Permit numbers

Authorised under:

ACT Permit No. TP24/02869
SA Licence No. T24/2206
NSW Authority No. TP/00522

1. These Terms and Conditions incorporate and must be read together with the details outlined in the table above. Information about prizes and how to enter forms part of these Terms and Conditions. By entering, you accept these Terms and Conditions.

Entry

2. Your entry must be received during the Competition Period and will be deemed to be received only when received by the Promoter. Where relevant, submitted entry forms are the Promoter's property. The Promoter is not liable for any problems with communications networks. You will receive a return message confirming your entry. You are responsible for your own costs associated with entering. If you enter using automatically generated entries or multiple phone numbers/email addresses/addresses/aliases, you may be disqualified.

Prizes

3. Prize/s and all elements of prize/s must be taken as and when offered or will be forfeited, and if forfeited, the Promoter will not be liable. Prize/s are subject to any additional terms and conditions imposed by the relevant supplier or the Promoter including validity period/s. 

4. The Promoter is not responsible for any dispute between you and any person with whom you choose to, or choose not to, share the prize.

General

5. Any failure by you to comply with the conditions imposed by the prize supplier(s) may result in the prize being cancelled or withdrawn without liability for the Promoter or the prize supplier(s).

6. If you or your entry are deemed by the Promoter to breach these Terms and Conditions materially, your entry (or at the Promoter's discretion, all of your entries) may be discarded. The Promoter may, at any time, require you to produce documentation to establish to the Promoter's satisfaction the validity of your entries (including documentation establishing your identity, age, place of residence and place of employment). Failure by the Promoter to enforce any of its rights at any stage does not waive those rights.

7. You must not:

a) tamper with the entry process (including but not limited to manipulating the system via bots, script use, or any other means to circumvent the entry process);
b) engage in any conduct that may jeopardise the fair and proper conduct of the competition;
c) act in a disruptive, annoying, threatening, abusive or harassing manner;
d) do anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this competition;
e) breach any law; or
f) behave in a way that is otherwise inappropriate.

8. The Promoter is not liable for entries, prize claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted including failure of any third parties to forward entry forms for inclusion in the draw, where relevant.

9. If any dispute arises between you and the Promoter concerning the conduct of this promotion or claiming a prize, the Promoter will take reasonable steps to consider your point of view, taking into account any facts or evidence you put forward, and to respond to it fairly within a reasonable time. In all other respects, the Promoter’s decision in connection with all aspects of this competition is final.

10. Prizes cannot be transferred or exchanged nor (except where cash is specified) redeemed for cash. Without limiting any other term of these Terms and Conditions, all prizes (and elements of prizes) must be taken as and when specified, or will be forfeited with no replacement. The prize values are correct as at the date of preparing these Terms and Conditions and include any applicable GST. The Promoter is not responsible for any change in prize value. You agree that if a prize (or element of a prize) is unavailable for any reason the Promoter may provide another item of equal or higher value, subject to any necessary approval by the state/territory gaming authorities.

11. By entering, you request that your full address not be published.

12. If this competition cannot run as planned for any reason beyond the Promoter's control, for example due to software, hardware or communications issues, unauthorised intervention, tampering, fraud or technical failure, government directives, pandemic, public health orders and the like, the Promoter may end, change, suspend or cancel the competition or disqualify affected entries/entrants, subject to any necessary approval by the state/territory gaming authorities.

13. The Promoter is not responsible for any tax implications arising from you winning a prize. You should seek independent financial advice. If for GST purposes this competition results in any supply being made for non-monetary consideration, you must follow the Australian Taxation Office’s stated view that where the parties are at arm’s length, goods and services exchanged are of equal GST inclusive market values.

Liability

14. You may have consumer rights under statute including under the Competition and Consumer Act 2010 (Cth), which may be relevant to any issue or problem you encounter in relation to this competition and cannot be excluded or restricted. Nothing in these Terms and Conditions excludes or restricts those rights. See www.accc.gov.au for more information about those rights.

15. Subject to the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable (including in negligence) for any loss (including indirect, special or consequential loss or loss of profits), expense, damage, personal injury (including allergies, skin conditions or other reactions, as relevant), illness or death suffered in connection with this competition or any prize, except for any liability which under statute cannot be excluded (in which case that liability is limited to the greatest extent allowed by law).

16. Without limiting the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable for any loss of, damage to or delay in delivery of prize/s, or for any damage that occurs to displayed prize/s (where relevant). Unless otherwise specified, prize/s will only be delivered to addresses in Australia.

17. This competition is in no way sponsored, endorsed or administered by, or associated with any social media platform, including Facebook, Instagram and Twitter. You provide your information to the Promoter and not to any social media platform. You completely release any relevant social media platforms from any and all liability.

Winners